UK deliveries for standard items take from 3-7 working days to arrive via Royal Mail.
UK deliveries for custom items take 10-14 working days to arrive via Royal Mail.
Prices are available on request for deliveries to European and non-EU destinations.
We get it, sometimes something just doesn't work for you and you want your money back. As long as an item is still in its original condition, we accept returns (you must pay the return postage charges), subject to the rules below.
If you return an item within 14 days of the item being delivered to you via post, we'll give you a full refund by way of the original payment method.
We aim to refund you within 14 days of receiving the returned item.
All returned items should be sent in their original condition and packaging.
Returned items are your responsibility until they reach us, so make sure they're packed up properly and can't get damaged on the way!
As the parcel remains your responsibility until it arrives back with us, ensure that you get proof of postage in case you need to contact us about your return.
Please email firstname.lastname@example.org for a returns label (please note - returns labels are not prepaid).
action against you if the items you return don't match what you ordered.